Customers tell it best
We strive to provide the best customer service to our customers. If you have any problems with our products or service, you are encouraged to contact us directly through Contact Us
page instead of communicating through testimonials.
Customer Service Rocks
We ordered a ring for my husband in 2008. The ring no longer fits him and I contacted customer service to see if anything could be done. To my surprise, they have a forever fits policy. I simply filled out a form, payed about $30, sent the old ring back, and got a brand new ring. No hassles at all. My husband was thrilled to have a new ring that fits perfectly. This company provides awesome products with warranties to back them up. The customer service is excellent. We recommend Titanium Kay to everyone!!! We could not be happier!!!
My husband had wanted this ring for months. I purchased it for his birthday and couldn't wait to get it. When the ring arrived, I was a bit disappointed. Don't get me wrong, it is a terrific ring, but it looks different in real life than the picture. It is actually black just as the description says but the picture does not show it well. We still really liked the ring, it just isn't what we were expecting. Also, my husband is a bigger guy and desired a wider ring. This one is 7mm so if you like wider, this one is not for you. Otherwise, terrific product. Just know in advance that the background on the ring is indeed black.
Excellent quality and fit. Nice solid feel and doesn't scratch.
Very Nice Ring
Very Nice Ring. Classic design and fits very comfortably.
Far exceeded my expectations
Beautiful unique piece. Love it
It's is beautiful
Husband Birthday Ring
Words cannot describe how beautiful the inscription and design in the ring turned out. I will recommend your services to all my friends. I live in tampa, FL and not one jeweler locally offered services for tungsten. Thank you kindly for the fast turnaround as well.
Just what I wanted
This tag is an excellent compliment to my other tag. Well made with nice detail. Second purchase from Titanium Kay.
I purchased this ring on Monday 24th and received the ring on Wed 26th.. Very Fast shipping!!! I love the ring and will defiantly suggest purchasing from this company!!!
Ring is of great quality and what I expected. Even after being sized at my local jeweler, I had a tough time getting a ring that would fit.
The ring size is perfect,shipment was fast,customer service ,excellent.
The quality of the ring was more than I expected.
Overall review is excellent in every way.
I was so excited when I found this ring for my soon-to-be husband! It is the exact same one he wanted at one of our local jewelers that sales for 400$+ and I got it for way less than that. It is amazing quality and the shipping was quick! Would recommend to anyone =) Great job Titanium Kay!
The engraving on the Promethius ring I ordered was absolutely perfect and looks amazing!!!
Ordered a Titanium wedding band and it was too our doorstep within a week. We had to exchange size and that process was also very easy. Excellent customer service and the product is beautiful! Highly recommend this company!
I loved the ring, had a great design. However the riverstone inlay got chipped out after 3 month of wearing it. Ended up losing a .5 inch chunk of the stone. wife super unhappy. I dont recommend if you work with your hands!
5 star start to finish
I could not have asked for a smoother transaction or better customer service: they made it very easy to exchange my ring for a different size years after the initial purchase date. Such a beautiful ring; it made me as happy as the day we received the first one.
Good service - ring met expectations and was competitively priced.
This ring is awesome!
The website does not do this ring justice. It is absolutely exquisite.
Titanium 20MM hoop
A great-looking lightweight earring. I would thorougly recommend this product to anyone. The delivery was very quick. Bravo!
chain necklace purchase
Easy to navigate web site. Good selection of merchandise. Simple check-out process. Purchase delivered when promised.