For customer who purchase BOTH the ring and the fingerprint engraving service from us, the first shipment will contain the unengraved item, a return label, an inkpad and a service agreement (note: we do not send inkpad or agreement for stand-alone engaving service). After you receive the first shipment, try the ring on to confirm the size, make your fingerprint with the inkpad included and then send the item back with the included return label (US customers only).
Customers who already have a ring and want us to do the engraving, please see instruction on the here for stand-alone engraving service. Please note that the engraving kit will not be sent if the service is not purchased with our ring in the same order.
To obtain a fingerprint, use the inkpad included in the first shipment, roll your finger on the inkpad and then roll it on a white paper. Don't press it too hard or the print will become smudged. Please submit a scan of your fingerprint in JPG format similar to the sample below. Do as many time as need to obtain a fingerprint that is clear and covers most of the first section of your finger.After the order is placed, you will be assigned an order confirmation number, send the image file to email@example.com as an attachment with subject line "Image file for laser engraving order XXXXXXXXX" and fill in your order confirmation number.