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Return Policy

Titanium Kay provides a 90-day money back guarantee on all products. If for any reason you are not satisfied with your purchase, simple notify us by e-mail (, and we will immediately issue a return address. The following terms must be met by you:
  • Return the merchandise to us within 30 days of your original receipt of the order
  • Customized items cannot be returned
  • The products must be returned in new, resellable condition.
  • We do not charge any fee for exchange or refunds.
  • Shipping charges will be subtracted from your total refund.
  • Merchandise that has been altered or damaged in any way is not eligible for a refund and will immediately be returned upon such determination.
  • Customers are responsible for the freight/postage for the return shipping.
  • There will be a $10.0 shipping and handling fee for an exchange sent to an international address.
  • No service charge for exchange unless the same item is sent back to exchange more than once. $5.0 shipping and handling charge will be assessed for each exchange after the first one.